Frequently Asked Questions

Everything you need to know about shopping at Brown Living.

What is the estimated delivery time for my order?

Standard shipping typically takes 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.

What is your return and exchange policy?

We offer a 14-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange request.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How can I track my order status?

Once your order has shipped, you can track its progress through the 'Order History' section of your account or by using the link provided in your shipping confirmation email.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on the destination.

How do I know if a product is in stock?

Stock availability is displayed on each product page. If an item is out of stock, you can sign up for email notifications to be alerted when it becomes available again.